READ THE FINE PRINT
- Customers must present the original bill or challan copy to collect articles. If lost, delivery will only be made after verifying ownership credentials
- Express/Urgent delivery will be charged 50% above the regular tariff
- Customers must check articles upon delivery. No claims will be accepted after delivery
- Any complaints must be reported within 24 hours of delivery.
- We are not responsible for color fading, bleeding, shrinkage, or damage to embroidery, embellishments, or delicate fabrics during processing.
- Stain removal is done with best efforts but cannot be guaranteed. No deductions or claims will be entertained for incomplete stain removal.
- All articles are accepted at the customer’s risk. We are not liable for damage to garments that cannot withstand normal cleaning or dry-cleaning processes.
- We are not liable for damage due to aging, weak fabric, inferior quality, or poor manufacturing.
- We are not liable for damage to ornaments, buttons, zippers, or accessories attached to garments.
- We are not liable for shrinkage, holes, tears, or defects caused by defective manufacturing, adulteration, deterioration, wear & tear, or environmental exposure.
- While we aim to ensure timely pick-up and delivery, delays may occur due to Force Majeure or circumstances beyond our control.
- Articles not collected within 3 weeks of the scheduled delivery date will no longer be our responsibility.
- We are not liable for loss or damage caused by fire, burglary, or other incidents beyond our control.
- We are not responsible for valuables, cash, or other items left inside garments.
- Prices for designer wear, delicate fabrics, or special garments will be quoted individually.
- In case of damage during processing (other than exclusions above), our liability will be limited to the lower of AED 150 or 10× the processing charges for the garment.
- All disputes will be subject to the jurisdiction of the courts of [Insert Emirate], United Arab Emirates.
- Store management reserves the right to amend these Terms & Conditions at any time without prior notice.
- Any changes to customer-related policies will fall under the sole discretion of store management.
- Customers must declare if a garment is valued at AED 150 or more. Failure to declare exempts us from liability beyond the standard compensation limit.
FREE PICK-UP & DELIVERY
ON ORDERS ABOVE
RS. 500
FEATURED IN
